20+
Years in operation, established 2006
10+
Years, average client relationship
5.0
Google rating across 110 reviews
4
Industries we specialise in protecting

Beyond the Handset

More than a phone service.

Our cloud phone systems give your business the flexibility to work from anywhere, the professionalism of enterprise-grade features, and the reliability of a system built for modern communication, all without the traditional phone company markup.

With Jam Cyber you get more than a phone service. A communication system set up securely, tailored to your business, and supported by a team that genuinely cares.

Taking a business call on a cloud phone system

Every call reaches you, wherever you are.

Desk, laptop, or mobile, the same number, the same professional experience. Clients who can always reach you when it matters most.

The Old Phone System Problem

The problems a traditional phone system creates.

Your team can’t take calls outside the office

Desk phones tie your business to a location, even when your team isn’t.

Adding a new starter means waiting on an install

A traditional PBX doesn’t scale as fast as your team does.

You’re locked into a contract you don’t love

Stuck with a phone company and a plan that no longer fits.

Your phone system doesn’t talk to your other tools

No integration with Microsoft Teams or the rest of how your team already works.

Built for How You Work

Every limitation, removed.

A cloud phone system answers each of those problems directly, built for how your team actually works today.

Take calls from anywhere, any device

Desk phone, mobile app, or laptop, same number, same professional experience.

New starters, connected in minutes

Cloud-based setup means no on-site install and no waiting around.

No lock-in contracts

Stay because you’re happy, not because you’re tied down.

Built to work with Microsoft Teams

Integrates with the tools your team already uses every day.

What’s In the Box

Enterprise features, without the enterprise price tag.

No layers of process, just a phone system that works the way modern businesses do.

Enterprise features as standard

Smart call routing, secure call recording, queues, and a custom on-hold experience, included from day one.

Keep or choose your numbers

Bring your existing numbers across, or choose local, interstate, or 1300/1800 options.

Optional AI call intelligence

Add Callyx and every call becomes a transcript, a summary and a clear next step, automatically.

Also includes: business-hours routing, ‘follow me’ forwarding, fax-to-email, SMS send & receive, voicemail-to-email, and a self-managed control panel.

Powered By Callyx

Every call, turned into intelligence.

Any provider can connect a call. Add Callyx and every call becomes a transcript, a summary and a clear next step, sent straight to your inbox. No mobile plan or ordinary cloud phone system does that.

Every call, transcribed

Every call is automatically transcribed and stored, no manual work, nothing missed.

Summaries in your inbox

A clear summary and the exact action items from every call, sent to your inbox automatically.

Coaching & compliance, without the replay

Winning conversation techniques get surfaced, and compliance risks get flagged, without anyone listening back.

Patterns across every call

Conversions, retention and missed opportunities tracked across your whole team, not buried in one recording.

Available as an add-on

Add it to any Jam Cyber cloud phone plan when you’re ready, never bundled in by default. Your cloud phone system works just as well without it. Callyx is there for when you want more from every call.

Everything Included

What’s included

Plans scale with the size of your team, extensions, numbers, and lines all quoted around how you actually work. No lock-in, no surprises.

  • No lock-in contracts
  • Keep your existing numbers, or choose new ones
  • Smart call routing (IVR) & call queues
  • Secure call recording for training & compliance
  • Custom on-hold music & messaging

Want AI call intelligence too? Callyx integrates with your plan as an optional add-on.

A professional woman talking on the phone

Right For Your Team

Is this right for you?

A strong fit if you…

  • Have a team working across multiple locations, or remotely
  • Are tired of being locked into a phone contract that no longer fits
  • Already use Microsoft Teams and want your phone system to fit in
  • Want enterprise features without an enterprise price tag

Even better together with…

  • Business Essentials or Business 360°, for one team managing your phones, IT and security together
  • One monthly invoice instead of a separate phone company to manage

What our clients say

Our phone bill dropped from $1,250 to less than $200 monthly.
Sam CouplandSam CouplandFMRC Legal
Damien Kalmar · Kalmar Antiques

“Since 2010, not once have we had a security breach. A real testimonial to their quality and diligence.”

Damien Kalmar · Kalmar Antiques

David Maher · CEO – Celebrity Speakers

“I’ve never contemplated going anywhere else, since 2010 of using them to look after our business IT, cybersecurity and telephone needs.”

David Maher · CEO – Celebrity Speakers

Trusted Nationwide

Trusted by growing businesses across Australia

  • Pearson Emerson Family Law
  • BJT Legal
  • Hitch Advisory
  • Pryor Tzannes & Wallis

Getting Connected

From first conversation to fully connected

01

Quick chat

Tell us how many people need phones, and how your team likes to work.

02

We configure your system

Numbers, extensions and call routing, set up and tested around your team.

03

You’re live

Calls flowing on day one, from any device, wherever your team is working.

Get Connected

Ready to talk? Tell us about your team and we’ll map out a plan.

Get started →

Always Reachable

Wherever your team works, your calls will find them.

You don’t need a bigger phone bill to get a better phone system. You need one built for how your business actually works.

FAQs

Cloud phone questions, answered

Cloud phones use the internet instead of phone lines, more flexible, scalable, and cost-effective without compromising call quality.

With the right setup, calls reroute to mobiles or other locations so your business stays reachable.

Absolutely. Cloud phones work anywhere with an internet connection.

Yes. We use encrypted connections and secure configurations to protect your calls and data.

Yes, we integrate cloud phones with Teams and other platforms to improve workflows and collaboration.

Callyx is an AI call intelligence platform. Once integrated with your cloud phone system, it turns every call into a transcript, a summary and a clear action list in your inbox.

No. Your cloud phone system works fully on its own. Callyx is an optional add-on for businesses who want more insight from every call.

Get In Touch

Ready to talk about Cloud Phone Systems?

Tell us a little about your business and we’ll be in touch with a plan built around it, no obligation.

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  • Phone1800 818 875
  • Emailcybersafe@jamcyber.com
  • NationwideSydney · Melbourne · Brisbane · Adelaide · Remote Australia-wide