About Jam Cyber
You Set the Vision, We Build the Path.
Every business goal depends on technology to get there. We enable yours: finding the right technology, implementing it, supporting it, and keeping it secure.
- Established 2006
- Nationwide servicing
- 5.0 rating across 110 reviews
Our Purpose
We enable your business goals by making your technology simple, easy, and safe.
Our Vision
To be Australia’s most trusted partner in IT and cyber security.
Our Mission
To protect, support and strengthen every business we work with, turning technology into a foundation for growth and resilience.
Guiding Principles
The values behind everything we do
Integrity First
We do the right thing, even when it’s not the easiest thing.
Partnership Always
Your success is our success. We act as an extension of your business.
Proactive Care
We prevent problems before they happen and respond fast when they do.
Clarity & Confidence
We speak plainly, keep you informed, and make technology easy to understand.
Why Choose Jam
The reasons clients choose us, and stay.
We’re not the cheapest option in the market, and we don’t try to be. Our pricing reflects the breadth of what’s actually included: training, governance, and policies come standard, not as costly extras.
Most clients stay because the relationship feels less like a vendor and more like a genuine part of their team.
- Everything included as standard, not costly add-ons
- 20+ years in operation, 10+ years average client relationship
- A genuine partnership, not a transactional vendor relationship
- IT and cyber security under one roof, not two providers
- No lock-in contracts, month-to-month after an initial term
- Deep experience in professional services, including legal and accounting
How We Work
4 pillars, 1 platform
Every engagement follows the same method, whether it’s a whole-of-business strategy or a single initiative like a new phone system.
Strategy
We start with your end-goals and map a plan around them.
Execution
The right systems and protections, done for you, with minimal disruption.
Support
Proactive help and problem-solving, so your business stays up and running.
Training
Resources that keep your team cyber safe and up to date.
Cyber security
The platform every pillar runs on: monitoring, protections and controls working continuously underneath it all.
Our Partners
Backed by the best in the business
We work with trusted technology partners to build a stack that’s secure, reliable, and built to last.
Our Numbers
Two decades of protecting Australian business
Our Journey
From a Sydney IT consultancy to a national cyber partner.
Since 2006 we’ve grown alongside our clients, through cloud, cyber, and everything next.
Our Timeline
Milestones along the way
Founded in Sydney
Founded as an IT consultancy in Sydney.
Hosted infrastructure
Deployed hosted infrastructure at Sydney Equinix.
Cloud phones
Launched cloud phone services.
Cyber security focus
Strategic shift toward a cyber security focus.
Magnetic Alliance JV
Joint venture with Magnetic Alliance Group, Adelaide.
Monitoring at scale
Monitoring a quarter of a million computer processes each month.
Our Leadership
The people behind Jam Cyber
Markus Hugenschmidt
Managing Director
Bevan Langley
Technical Sales Manager
Julia Thomson
Marketing Manager
Alex Chang
Operations Manager
Trusted with their IT because we care as much as they do
Jimmy and his team consistently deliver with professionalism and expertise. Always highly responsive — I have no hesitation recommending Jam Cyber to anyone looking for reliable, knowledgeable, proactive IT support.
Elissa ZylstraPractice Manager at Pearson Emerson Family Lawyers
“They have literally saved my business.”
Susie Newham · Adviservoice.com.au
“It’s a level of comfort knowing somebody is managing our cyber and doing it properly.”
Nick Hitchens · Hitch Advisory, Managing Principal
“Markus and the team have been very helpful getting us set up, safe and secure. Response times are always on time!”
Joel Wilkinson · Citify Group
Trusted Nationwide
Trusted by growing businesses across Australia
Let’s Talk
Let’s talk about how we can help your team thrive.
We’d love to learn more about your business and explore how we can support your people, protect your data, and simplify your IT.
- Friendly, expert advice
- No obligation
- Tailored to your business
