Package · Business 360°
Thrive without Friction. Govern without Gaps.
Complete managed IT and cyber security for professional services firms. Your team stays productive, your client data stays protected and you can answer any question a regulator, insurer or client asks.
- Everything included, not billed as add-ons
- 20+ years protecting professional services firms
- No lock-in contracts
Why It Matters
Small gaps don’t stay small.
A gap in your governance doesn’t stay the same size. The longer you operate with it, the bigger it gets, until a small oversight becomes a serious roadblock exactly when you can least afford one.
For firms holding sensitive client information (case files, financial records, personal data), protecting it is a professional and ethical duty of care. It’s increasingly a condition of your insurance, your regulatory obligations and your clients’ trust.
Imagine your business without gaps.
Whatever shape your business takes next, nothing falls through the cracks. Every question from a regulator, an insurer or a client gets a clear answer, because your business and its governance move together instead of pulling apart.
Sound Familiar?
The gaps that usually get in the way.
Your IT provider is reactive, not proactive
Problems get fixed after they’ve already cost you time, not prevented before they happen.
You can’t give a straight answer about your data
A client, insurer or regulator asks how you handle their information, and you don’t have a clean answer ready.
Your provider gives you tools, not a way forward
You get software licences and a support line. Nobody has mapped out how any of it gets you where you’re going.
One overworked person is holding it all together
Your practice manager or office lead is fielding IT tickets on top of their real job, with no backup when they’re away.
You don’t know what happens if something goes wrong
No documented plan, no clear response process. If a breach or outage hit tomorrow, no one’s sure what happens next.
Growth is outpacing your systems
More staff, more sites, more client data: your IT hasn’t been rebuilt to match, and the cracks are starting to show.
How We Overcome These
Every gap, closed.
Business 360° closes each of those gaps directly, with one team that plans around where your business is going, not a longer list of tools to manage.
Proactive, not reactive
24/7 monitoring and management stop problems before they interrupt your day, not after.
Clear answers, whenever you need them
Documented policies, monthly reporting and compliance evidence ready whenever an insurer, regulator or client asks how you handle their information.
A plan built around your goals
We start with where your business is headed, then configure your technology and security to get you there.
Support your team can lean on
24/7 IT support means your practice manager is never the last line of defence.
A plan for when it counts
Documented incident response, backups and secure access to critical documents mean everyone knows exactly what happens next.
Built to scale with you
Onboarding, offboarding and hardware management that keep pace as your firm grows.
How We Deliver It
4 pillars, 1 platform
Every client gets the same approach: understand the goal, then build the technology and security around it, so nothing gets missed along the way.
Strategy
We start with your end-goals. Together we define what success means, map your business systems and create a targeted plan.
Execution
We put the right systems, tools and protections in place. Everything is done for you, with minimal disruption.
Support
24/7 IT support, proactive problem-solving and hands-on help, so your business is always up and running.
Training
Knowledge Hub resources train your team to stay cyber safe, onboard efficiently and keep policies up to date.
Cyber security
The platform every pillar runs on: monitoring, protections and controls working continuously underneath it all.
You don’t manage vendors or navigate complexity. We project-manage the journey from day one.
The Value
Everything included. No hidden extras.
Most providers charge extra for training, policies and governance, or don’t offer them at all. With Business 360°, they’re standard. You get an entire team’s expertise: help desk, security operations, compliance support and strategic guidance, for a fraction of the cost of hiring even one internal IT person, once you factor in salary, superannuation, leave, training and tooling.
- One predictable monthly fee: no surprise invoices for tools or add-ons
- No lock-in contracts: an initial 3-month term, then month-to-month with 30 days’ notice
- A fraction of an internal hire: one team's coverage for less than the cost of one employee
Is This You?
Best for / not best for
A strong fit if you…
- Hold sensitive client data: legal, financial or personal records
- Need to give clients, insurers or regulators clear answers about how you handle data
- Want a technology partner who builds around where your business is headed
- Have 10+ staff, or are growing toward it
- Can’t afford downtime or a slow response
Better suited to Business Essentials if you…
- Need reliable day-to-day IT support without full governance overhead
- Are a smaller team (2–10) without complex compliance needs
- Want to start with the essentials and grow into more
Trusted by businesses with real responsibilities
“We can sleep at night knowing everything is well taken care of and looked after.”
Hannah Mills · The Workplace Lawyers, Managing Partner
“It’s a level of comfort knowing somebody is managing our cyber and doing it properly.”
Nick Hitchens · Hitch Advisory, Managing Principal
“Very hands-on, understanding of our situation and accommodating of our busy schedule.”
Brad Nicholson · DG Air, Director
Trusted Nationwide
The industries we know best
How to Get Started
From first conversation to wherever you’re headed
Discovery and planning
An initial consultation to understand your needs, confirm scope and plan the onboarding.
Setup and rollout
Every system, protection, and policy gets configured around your plan, including the training, workflows, and reporting shaped around how your business actually runs.
Live and supported
Client portal access, plus ongoing 24/7 support and monitoring from day one.
Not ready to talk yet? Explore your options first:
No Detours
A straight road to success.
We’ll build the path from where you are today to where you want to be, without the friction or the governance gaps.
FAQs
Business 360° questions, answered
Compare the monthly cost to hiring even one internal IT person: salary, superannuation, training, leave and tooling. Business 360° delivers an entire team’s expertise and all security tools included, at a fraction of that cost. It’s also an investment in avoiding something much more expensive: the average cost of a breach includes investigation, remediation, regulatory notification and reputational damage, all of which dwarf the monthly fee.
It depends on what you handle, not how many people you employ. If your firm holds sensitive client data, the governance and compliance reporting in Business 360° help you answer to clients, insurers and regulators regardless of headcount. If your needs are more day-to-day, Business Essentials may be the better starting point. See the comparison above.
Onboarding is designed to minimise disruption. We do the heavy lifting. Most transitions are complete within 1–2 weeks, and critical protections are active from day one. Being busy is often exactly when unmanaged IT risk bites hardest, so we build the transition to remove work from your plate, not add to it.
No. There’s an initial 3-month term, then it’s month-to-month with 30 days’ written notice. We don’t need to lock you in. Our clients stay because the service holds up on its own, with an average relationship of 10+ years.
Business 360° complements an internal IT person rather than replacing them. Cyber security is a full-time specialisation that one generalist can’t realistically cover alone. We provide the depth of monitoring, governance and compliance support, so your internal person can focus on moving the business forward instead of firefighting.
Business 360° adds the deeper governance and compliance reporting that Business Essentials doesn’t include, so you can prove due diligence to clients, insurers and regulators: ISO 27001-aligned policies, 24/7 security operations centre (SOC) monitoring, program allow-listing and incident investigation support. The monthly difference between the two packages is minimal compared to the cost of a single unmanaged incident.
We’re happy to give you a no-obligation second opinion or benchmark your current setup against what’s actually needed. If you do decide to switch, we handle the transition, so there’s no pressure in finding out where you stand.
Business-critical issues get a response within 2 business hours, and less urgent issues within 4–6 business hours depending on severity. Our average response time for business-critical tickets is around 10 minutes. Our clients regularly name responsiveness as the reason they stay.
Get In Touch
Ready to talk about Business 360°?
Tell us a little about your firm and we’ll be in touch with a plan built around it, no obligation.
- Phone1800 818 875
- Emailcybersafe@jamcyber.com
- NationwideSydney · Melbourne · Brisbane · Adelaide · Remote Australia-wide